The maintenance and warranty system in the Hesabate program is a system that aims to track and manage maintenance and warranty operations related to the products or services provided by the company. This system is an important part of quality management and customer service, as it helps to improve the quality of products and services and provide the necessary technical support. This system helps companies improve maintenance efficiency and provide excellent customer service, which contributes to building a good reputation for the company and increasing customer satisfaction. The system also provides important information for financial analysis and future strategic decision-making.

The maintenance and warranty system in Hesabate program includes several features and functions, such as:

1. Contract Management: The system enables the registration and management of contracts related to maintenance and warranties, including customer details, products or services included in the contract, and the warranty period and conditions.

2. Maintenance Calendar: The system can create and organize a maintenance schedule based on information related to products or services, so that periodic maintenance or preventive maintenance is scheduled to ensure sustainable and high-quality performance.

3. Recording Operations: The system allows recording maintenance, repair and replacement operations required for products or services covered by the warranty, including details of the operation and related costs.

4. Inventory Management: The system helps keep track of materials and consumables used in maintenance operations, and can manage inventory and alert users when the necessary materials need to be resupplied.

6. Reports and analytics: The system provides detailed reports and analyzes on maintenance and warranty operations, such as the number of maintenance performed, maintenance costs, and extent of compliance with warranty conditions. These reports and analyzes help in making informed decisions about improving maintenance operations and providing improved customer services.